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FAQS CUSTOMER SERVICE OUR GUARANTEE What is your policy on returns and refunds? Our refund and returns policy is if you are not completely satisfied with your Me-O-My product, then you can send it back within 10 days of purchase for a refund or exchange. We cannot give refunds or returns on personalized orders. We cannot accept items that have been washed or used. Please call for an authorization number before returning items. Can I phone in my order? You can phone in orders. Contact details are separately specified for you. We ship via Priority Mail for $6.95/order. Can I order something and have it shipped to a different address? You can have items shipped to a different address. Just provide the ship to address information in the order form When will my Me-O-My items be shipped? The items you order will be shipped within 7 to 10 days. You will be notified if for some reason you item cannot be shipped in this time period. Will I receive an order confirmation? Yes you will receive an order confirmation. We will send it to you within 24 hours of purchase time. Please be sure to include you e-mail address on your order form. Are all Me-O-My items in stock? Most of our items are in stock. During peak season there may be small delay. Your order is very special to us and in some cases it's one of a kind. Can I pay by check or money order? Yes you may pay by check or money order. Checks will be held approximately 5 business days until the check has cleared. Send checks or money orders to: Me-O-My 8281 S. Harvard Ave.Tulsa OK 74137 918.605.9743 What are your products made out of? We use the highest quality fabric available especially for our silk blankets. Can you custom make something that I don't see on your web site? Yes, we can custom make items. Just e-mail us or give us a call and we will be glad to discuss a custom order. Do you offer gift cards? We do offer gift cards. Just include the message you want on the card in the message box on the order form. What are the washing instructions? We recommend that all our blankets are washed in warm water cycle and dried at low heat. Dry cleaning is also acceptable. Do you accept orders outside of the continental United States? Items are only shipped in the United States of America, including Hawaii and Alaska. Please e-mail us and we will try to accommodate your request. I have some questions to ask you that don't appear in this FAQ. If you have any questions that have not been answered, please call us at our Contact Number : Monday through Friday 10am to 5pm (CT),. Or E-mail us at info@me-o-my.com for a reply as we check our e-mail regularly. Retailers We would like to do business with you retailers, and await your e-mails requesting information about our products and services. ________________________________________ CUSTOMER SERVICE For assistance please email us at: info@me-o-my.com We will only ship to United States of America, including Hawaii and Alaska. GIFT WRAPPING AVAILABLE - ADDITIONAL $5.00. ________________________________________ OUR GUARANTEE WE PROMISE: • Total customer satisfaction. • If you are not totally satisfied with your merchandise, please return it within 30 Days (see Refund Policy) At Me-o-my.com we value our customers and are committed to protecting your privacy. • To keep our customer information confidential. • To not share our customer information with any surveys and mailing lists • ME-O-MY.COM does not sell, trade or rent your personal information. "Thanks for shopping with me-o-my.com" |
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| Me-O-My Baby Gifts Inc Tulsa OK 74137 918.289.7932 |